Terms of Sale
Last Updated: September 2026
These Terms of Sale govern purchases made through orevya.co. By placing an order through our website, you agree to these Terms of Sale.
1. Seller Information
OREVYA
Website: orevya.co
Email: support@orevya.co
2. Products
We make reasonable efforts to ensure that product descriptions, images, and other information displayed on our website are accurate.
However, product images are provided for illustrative purposes, and minor variations in appearance, packaging, or presentation may occur.
We reserve the right to update product information or correct errors or inaccuracies at any time.
3. Pricing
Prices displayed on our website are shown in U.S. dollars (USD) unless otherwise indicated.
Applicable taxes, if any, will be calculated and displayed during checkout.
We reserve the right to change our prices at any time. However, you will be charged the price displayed and accepted at the time your order is placed.
4. Orders
By placing an order through orevya.co, you are making an offer to purchase the products in your order.
We reserve the right to refuse, cancel, or limit an order for legitimate reasons, including suspected fraud, payment issues, pricing or product information errors, suspected unauthorized resale, or product availability.
If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.
5. Payment
Payment is due at the time your order is placed.
Available payment methods will be displayed at checkout and may include major credit or debit cards, PayPal, and other payment options made available through our website.
Payments are processed through third-party payment providers using appropriate security measures.
6. Shipping & Delivery
Orders are generally processed for shipment within 24–48 hours.
Estimated delivery is typically 5–7 business days, unless otherwise indicated at checkout or on our website.
Delivery dates are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, weather conditions, customs procedures, holidays, or incorrect delivery information provided by the customer.
Please ensure that your shipping information is complete and accurate before submitting your order.
7. 30-Day Money-Back Guarantee
OREVYA offers a 30-Day Money-Back Guarantee.
You have 30 days from the date your order is delivered to request a refund in accordance with our Refund Policy.
For eligibility requirements, return procedures, and additional information, please review our Refund Policy.
8. Damaged, Defective, or Incorrect Products
If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible at support@orevya.co.
We may request photographs or other information reasonably necessary to review the issue.
Depending on the circumstances, we may provide a replacement or refund in accordance with our Refund Policy.
9. Product Use
OREVYA products must be used only as directed and in accordance with the instructions and precautions provided with the product or on our website.
OREVYA is designed to capture accessible residue from the outer part of the ear canal. Do not force the product or insert it deeper than it naturally goes.
Stop using the product if you experience pain, discomfort, irritation, or any other adverse reaction.
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
If you have an ear condition, pain, discharge, hearing concerns, or questions about whether the product is appropriate for you, consult a qualified healthcare professional before use.
10. Limitation of Liability
To the fullest extent permitted by applicable law, OREVYA will not be responsible for damages resulting from misuse of our products, failure to follow provided instructions or precautions, or use of the products for purposes other than those for which they were designed.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.
11. Intellectual Property
All content available through orevya.co, including text, graphics, logos, product images, videos, designs, and other materials, is owned by or licensed to OREVYA and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, or commercially use our content without prior written permission, except as permitted by applicable law.
12. Privacy
Personal information collected through your use of our website or when placing an order is handled in accordance with our Privacy Policy.
Please review our Privacy Policy for more information about how we collect, use, and share personal information.
13. Changes to These Terms
We may update these Terms of Sale from time to time.
Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
Changes will not retroactively alter the terms applicable to an order already placed, except where required by law.
14. Governing Law
These Terms of Sale and any dispute arising from your purchase will be governed by applicable law.
Nothing in these Terms is intended to limit any mandatory consumer rights that may apply to you under applicable law.
Contact Us
If you have any questions about these Terms of Sale, please contact us:
Email: support@orevya.co
Website: orevya.co
Response Time: 24–48 hours