Refund Policy
Last Updated: September 2026
At OREVYA, your satisfaction is our top priority. We stand behind the quality of our products and want you to feel confident trying OREVYA. That’s why we offer a 30-Day Money-Back Guarantee.
Our 30-Day Guarantee
You have 30 days from the date your order is delivered to try OREVYA.
If, for any reason, you are not completely satisfied with your purchase, you may request a full refund within this 30-day period.
Refund Eligibility
To be eligible for a refund, your request must be submitted within 30 days of receiving your order.
The product must have been purchased directly through our official website, orevya.co.
Gift cards are non-refundable.
How to Request a Refund
Requesting a refund is simple.
First, contact our customer support team at support@orevya.co with your order number and the reason for your request.
Our team will respond within 24–48 hours with return instructions, if a return is required.
Once your refund request has been approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Returns
If we require you to return your product, you will be responsible for the return shipping costs unless the product arrived damaged, defective, or we made an error with your order.
Please return the product to the address provided by our customer support team.
Once your return has been received and inspected, we will process your refund.
Damaged or Defective Products
If your order arrives damaged or defective, please contact us as soon as possible at support@orevya.co and include photos of the affected product.
We will either send you a replacement or issue a full refund, including any applicable return shipping costs.
Exchanges
We do not offer direct exchanges.
If you would like a different product, please request a refund for your original purchase and place a new order.
Late or Missing Refunds
If you haven't received your refund yet, first check your bank account.
You may also want to contact your bank or credit card provider, as refunds can take several business days to be processed and posted to your account.
If you've completed these steps and still haven't received your refund, please contact us at support@orevya.co.
Contact Us
If you have any questions about our Refund Policy, please contact us.
Email: support@orevya.co
Response Time: 24–48 hours